Ask is not working

1. 1Use the stop control to cancel rather than closing the tab.
2. 2Start a new conversation and retry once.
3. 3If it repeats, wait a minute — the provider may be rate limiting.

• The conversation is very long — start a new one.
• The request needs live web research, which is genuinely slower.
• Many connected sources are being read — narrow the question to one source.
• Deep Strategy is selected — it costs and takes more by design.

• The question was broad; OpenFeather answered the most likely reading.
• The expected capability is unavailable, and the notice was easy to miss.
• The topic changed mid-conversation and old context biased the answer — reset with a new conversation.
• The sources do not support the claim you expected; ask for the sources.

If the same question fails repeatedly with a provider error, the provider is the problem. If it fails with an authorisation or limit error, it is local. Capture the exact error text, the time, and whether a general question works before reporting.

A blank composer, a control that will not open, or a response that stops mid-stream with no error are different problems from provider failures, and they are worth reporting precisely.

• Note the browser, the window width and the exact step where it stopped.
• Check whether a reload clears it — that distinguishes a rendering fault from a data problem.
• Try another conversation to see whether it is specific to one thread.
• Capture the console error if you are comfortable doing so.