billing

Usage limits

Interpret daily, weekly, monthly and provider limits, and understand what happens when a limit is reached.

· OpenbirdAI documentation

OpenbirdAI enforces several independent limits: AI requests per day, credits per day, weekly and monthly credits, per-plan request caps, and provider-side quotas. Understanding which one you hit explains most limit messages.

Availability, limits and provider coverage can change. The plans and pricing area of the product is the source of truth for current allowances.

The limits OpenbirdAI enforces

  • Daily AI request count.
  • Daily credit allowance.
  • Weekly credit allowance.
  • Monthly credit allowance.
  • Workspace count, per plan.
  • Provider-side quotas that are outside OpenbirdAI's control.

Which limit did I hit?

The usage summary in the plans area and the error returned with a refused request both name the limit. The most common cases are the daily request count at the start of heavy use and the monthly credit allowance late in a period.

Reset times follow your account period, not the UTC day boundary, in some cases. Read the reset time shown in the usage summary rather than assuming midnight.

Provider-side limits

Connected providers impose their own quotas. A provider quota can block a request that OpenbirdAI would otherwise allow, and no OpenbirdAI plan change removes it. When that happens, the error identifies the provider.

Working within limits

  • Batch related questions into fewer, broader prompts when the breadth is genuinely useful.
  • Use a new conversation instead of a long one to reduce context cost.
  • Schedule heavy analysis rather than running it repeatedly.
  • Check the usage summary before starting an expensive Deep Strategy run.

Plan changes and existing usage

Upgrading takes effect for subsequent requests; it does not retroactively refund credits already consumed. Downgrading restores Free behaviour, which can immediately make a previously available tier unavailable.

  • A Deep Strategy run in progress finishes under the tier it started with.
  • A request that needs a tier your new plan excludes is refused, not silently downgraded.
  • Usage history remains readable either way, so reconciliation is unaffected.
If a request is refused because of a plan change, the product says so explicitly rather than producing a lower-quality answer you did not ask for.

Credits and requests are counted separately

Two different counters can stop you: how many requests you made, and how many credits they cost. A plan that raises one may not raise the other.

  • Daily request count caps how often you can ask at all.
  • Daily and monthly credits cap how much work those requests can do.
  • A single expensive request can be refused while your balance still looks healthy.
This is why "I have credits left but I was blocked" is a normal message rather than a contradiction.

Common questions

Why was I blocked when I had credits remaining?

A different limit was reached — most often the daily request count rather than the credit balance.

Do limits reset daily?

Daily counters reset each period, but weekly, monthly and plan limits apply on top and can block you earlier.

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